MSI Blog

  • Extended Business Travelers: Policy or No Policy?

    By Nick Royle · December 16 2010 · Relocation Policy & Trends

    Due to globalization, international business travel has increased significantly over the past five years. As a result, many companies are formalizing these business trips through their international assignment policy. So, what qualifies and why should you have a formal policy? A typical extended business traveler (EBT) is defined as an employee working abroad for more…

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  • First Time Transferees: Overcoming the Challenges

    By Nick Royle · December 12 2010 · Domestic Relocation

    So, you have an employee, new or existing, who has accepted a transfer and has heard that relocation can be a painful, stressful and an anxiety-filled experience. And, with today’s economic climate, an event that was already considered one of the more stressful that one will endure in their lifetime, is even more intense. The…

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  • Instant Messaging and Customer Service

    By Nick Royle · December 7 2010 · Technology

    Instant messaging (IM) is defined by Wikipedia as, “a collection of technologies used for real-time, text-based communication between two or more participants over the Internet or other types of networks.” Ironically IM predated the Internet with its introduction in the mid-1960s in several multi-user operating systems. In reality the modern form of IM took off…

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  • Working in the Mortgage Industry – Is it Viable for the Future?

    By Nick Royle · December 2 2010 · Finance & Credit

    Two million Americans are in the midst of preparations and contingency plans as they face the end of their unemployment benefits in December. And, while unemployment nationwide has fallen to 9 percent in October from 10.6 percent in January 2010, we remain in the midst of the second worst employment crisis in the past 50…

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