Privacy Policy

msi is committed to honouring you, your privacy and the security of your data. This Privacy Statement describes how we, and our affiliates, use any information from which any individual can be identified, such as names, contact details and ID data (“personal information”). We will safeguard all personal information we receive either directly from you or that has been provided to us from any third party, and it will be held in confidence and in accordance with all applicable Data Protection Legislation (as defined below) We urge you to review the details included in the following sections, in order to better understand all the steps we have taken to meet this commitment to you.

“Data Protection Legislation” means any law applicable from time to time relating to the processing of personal information and/or privacy in any jurisdiction to which we are subject, including without limitation, the General Data Protection Regulation (EU) 2016/679, the Privacy and Electronic Communications (EC Directive) Regulations 2003, CAN SPAM Act of 2003, in each case including any legally binding regulations, directions and orders issued from time to time under or in connection with any such law. For the purposes of the Data Protection Legislation, msi Global Talent Solutions LLC is the entity that determines for which and the manner in which any personal information that you provide to us or we otherwise obtain about you is or is to be processed.

Personally identifiable information

When you submit a request or electronically pass any information to msi including, but not limited to, service requests, comments, feedback, employment applications and resumes. We may also collect personal information from you at trade shows/events, from telephone calls, surveys and/or other correspondence with you you may be asked to provide specific information including, but not necessarily limited to, your name, title, company, address, phone and fax numbers, e-mail address, country where you are based or are purchasing our services from, login credentials, network access and security data, biographical data, online or social media identifiers, and any other data that may be used directly or in combination with other reasonably accessible data to identify a living person. We ask for such personally identifiable information in order to facilitate your requests, provide personalized service and communicate separately with you. We may also collect personal information from you at trade shows/events, from telephone calls, surveys and/or other correspondence with you. We do not sell, trade, or rent your personally identifiable information with any third parties outside of msi.

Where you apply for a job with us, we may collect from you and third parties (where relevant) additional personal information such as your resume, any references and any other information that you supply to us as part of your application. Unless you ask us to keep such information on file for future opportunities or we need to retain such information for compliance with our legal obligations, in the event that you are unsuccessful, we will only retain this personal information for as long as is reasonably necessary to process your application.

Where you are employed by us, we may collect personal information from you which is necessary for us to carry out our obligations in connection with your employment, such as information we need for payroll, tax or pensions purposes. Personal information which we process when measuring your performance, in connection with disciplinary action or in connection with applying for a work permit or visa or to comply with immigration law, and general personal information such as your name, contact details and emergency information.

Where you or your employer (or any other entity you work for) provide services to us, we may receive your personal information. We will only process such personal information in connection with the provision of the services and in accordance with this Privacy Statement. In addition, where necessary, we may also share your personal information with our customers or other third parties in order to provide our services.

By visiting and/or contacting us through the Website (or otherwise engaging with us), you acknowledge that we may collect, use and transfer your personal information as set out in this Statement. We reserve the right to change this Statement from time to time and you should therefore check this page frequently to ensure that you are happy with any changes.

Because we rely on some third party commercial software and programs to operate our servers, we may inadvertently collect personal information due to certain automatic functions or features contained in such software or due to certain software changes or upgrades. We will use reasonable efforts to remove any such information after we discover such information in our system. If you know of any such unintended collections, please notify us promptly so we can take the necessary action to remove such information from our system.

“Sensitive” or “Special Categories” of personal information

“Sensitive personal information” is personal information concerning an individual’s (i) racial or ethnic origin, (ii) political opinions, (iii) religious beliefs or other beliefs of a similar nature, (iv) membership of a trade union, (v) physical or mental health or condition, (vi) sexual life or orientation, (vii) commission or alleged commission of any offence, and/or the disposition of such proceedings.

We may ask you to provide us with Sensitive personal information from time to time, for example in connection with an employment application. Providing us with this information is entirely voluntary and subject to your express consent, however, we may be unable to carry out some activities necessary to process your application, instructions or other requests without the provision of such information.

Where we do receive Sensitive personal information, we will only keep such information for as long as strictly necessary in order to comply with our legal obligations.

Internet protocol address

We may use your Internet Protocol address, but only to help diagnose problems with our server and to administer the Web Site. Your Internet Protocol address is used to help identify you for the duration of a session, and only to gather broad demographic information, such as the geographic region of the network with which you connect to the Web Site 

Clickstream data

As you browse the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes called “clickstream” data, can be collected and stored by a web site’s server. Clickstream data can tell us the type of computer and browsing software you use, the address of the web site from which you linked to the Web Site, and in some instances, your e-mail address. We may use clickstream data to determine how much time visitors spend on each page of the Web Site and how they navigate through the Web Site. We will only use this information to improve the Web Site.

Subject Access Rights

You have the right to ask us not to process your personal information: (i) for marketing or research purposes; (ii) where we are processing your personal information on the basis of your consent; or (iii) where you otherwise have a right to object to our processing pursuant to applicable Data Protection Legislation. We will usually inform you (before collecting your personal information) if we intend to use your personal information for such purposes or if we intend to disclose your personal information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your personal information or by contacting us at any time.

You have the right to see the personal information we hold about you and to ask us to: (a) make any changes to ensure that any personal information we hold about you is accurate and up to date; (b) erase or stop processing any personal information we hold about you where there is no longer a legal ground for us to hold it; or (c) in some cases, transfer any information you provided to us or that you created during the course of your relationship with us, to a specified third party. If you wish to exercise any of these rights, please contact us.

Legal disclosure; Circumstance of disclosure

Notwithstanding anything to the contrary herein, msi shall, pursuant to valid legal process, such as a search warrant, subpoena, or court order, allow access to information, including personally identifiable information, provided to msi, in order to comply with such process and to protect our rights and property. If warranted, we may also allow access to this information in special emergencies where physical safety is at risk. msi reserves the right to disclose any information obtained from or about you, including but not limited to personally identifiable information, data obtained from internet protocol addresses and clickstream data, to third parties in connection with a merger, acquisition, bankruptcy or sale of all or substantially all of msi’s assets.

Linked sites

This web site or any marketing messages may contain links to other web sites which are not within our control. Those web sites may also reference or link to additional web sites. msi is not responsible for the privacy practices or the content of web sites beyond our own or for the privacy protection of any personal information you provide to those websites.

Children

The Web Site is not directed nor targeted to children. msi will not knowingly collect information from children. Because our Web software does not automatically distinguish visitors who are children from other visitors. If msi believes that a child has provided personally identifiable information without knowledge or necessary consent, we will use reasonable efforts to confirm such consent, or we will remove such information from our files. 

User’s acceptance of this policy

By visiting the Web Site, you signify your assent to the terms of msi’ privacy policy. If you do not agree with the terms of this privacy policy, please do not use the Web Site. We reserve the right, at our sole discretion, to change, modify, add, or remove portions from this privacy policy at any time. Your continued use of the Web Site or provision of personal information to msi, following the posting of changes to these terms means you accept these changes.

If you have any questions or comments regarding privacy issues or would like more information about how we use your personal information, please use the following mailbox: privacyGBS@msigbs.com

Security

We take security very seriously and in order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect about you, including policies on access to information and firewalls. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and msi, and between msi and our partners and suppliers, will be free from unauthorized access by third parties. If at any point you suspect or become aware of a security incident (e.g. your password is stolen, or you receive a suspicious communication from someone holding themselves out to be an msi employee or affiliate, or from any fraudulent website claiming to be affiliated with msi), please forward the communication to us or report the incident using our contact details. Users of the Web Site use the Web Site at their own risk. 

Use of U.S. web site and international data processing

Any personal data you provide to us, or when you contact msi’s service specialists or technical support, may be processed in jurisdictions that provide a different level of protection of personal information than jurisdiction where personal data is submitted from.

Specifically, any personal data you submit may be processed in the United States by msi or a party acting on its behalf. msi is the responsible party for the processing of your personal data although the goal of our policy is to give you control over your personal data. Specifically, when it is necessary for us to transfer personal information from within the EEA to outside the EEA to our staff or our third party service providers, we will take steps to comply with applicable data protection legislation with regard to such transfer (and we will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Statement). Where any such cross-border transfer is undertaken, such steps may include: (i) incorporating certain standard terms into the contracts that govern the data transfer of data; or (ii) or only transferring data to countries that have the prior approval of the appropriate regulator in a particular jurisdiction.

When you provide personal data to msi using our Web Site, you acknowledge the processing of your data in the United States as our Web Site is operated in its entirety in the United States.

Cookie & privacy notice

msi believes it is important to protect and respect the privacy of our customers, including those who use our Web Site. To help you understand the msi Privacy Policy, and in particular to educate you about web cookie-specific components of our policy, msi provides this supplemental Cookie & Privacy Notice. This Notice further explains how the msi Privacy Policy applies to those who use our Web Site.

Cookie policy for Website usage

msi or its authorized service providers may observe your activities, preferences, and transactional data relating to your use of the Web Site. While we may collect or log this information, we do not match this information with your other personal information (such as your IP address). We may use this collected or logged information to diagnose web site technical problems. msi or our authorized service providers also may use this information to track aggregate traffic patterns throughout the Web Site. By accessing any of our Web Sites, you agree that this Cookie Policy will apply whenever you access the Web Site on any device.

Any changes to our Web Site policy will be posted here and we reserve the right to vary this policy from time to time and your continued use of our Web Site after any such change has been posted will constitute your agreement to any such changes. 

Cookies

To the extent the Web Site usage information is developed in connection with your IP address through session cookies, we will only use this information to facilitate your use of the msi web site. Cookies are data files that are written onto your computer by a web site. At the end of your visit, the session cookies are removed. For more information on cookies, please see www.whatarecookies.com. You may set your browser to notify you when you receive a cookie or to refuse to receive it. Be aware that this may interfere with or make you unable to use certain functionality on web sites using cookies. For example, many web sites will ask your permission to use a cookie that will enable you to automatically log on to the web site. Disabling or removing cookies may require you to manually log on each time you wish to visit that web site. You may also delete cookies from your computer through your browser.

msi uses the following types of cookies:

Necessary – These cookies are essential to enable you to receive a service on a website. For example, cookies to operate online shopping baskets or to comply with the law (e.g. such as to keep your information safe).

Performance – These cookies are essential to enable you to receive a service on a website. For example, cookies to operate online shopping baskets or to comply with the law (e.g. such as to keep your information safe).

Functionality – These cookies are used to identify unique visitors to the Web Site. If you log in to the Website, these are the cookies that allow us to remember who you are and what your preferences are so that we can provide you with access to pages personal to you, for example your account pages or your selected font size. These cookies help keep your visit to the site secure. These cookies can also enable enhanced, more personal features and to provide services you have asked for such as watching a video, which is how they are used on our website. Whilst information collected by “functionality” cookies may or may not be anonymized, the “functionality” cookies on our website only collect anonymous information.

Experience – These cookies collect information about your browsing habits to make advertising relevant to you and your interests. These cookies collect the most information about users.

Session – These are cookies that are designed to ensure that your visits to the Web Site are as smooth as possible. Their main uses are: 1) Allowing us to identify your device as you use the Website, so that you are not treated as a new visitor each time you go to another part of the Website; 2) Ensure that the servers that we use to power the website each serve an equal number of users, to help make everyone’s browsing as swift and responsible as possible; 3) Noting your browser’s capabilities.

Contact details

If you believe that msi has not complied with this Privacy and Cookie Statement, or if you have any questions about our privacy practices please contact us at privacyGBS@msigbs.com.

Alternatively, you may write to the msi Privacy Officer at:

msi Global Talent Solutions

One Liberty Lane East

Hampton, NH 03842